FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

About Heritage Bazaar

1. What is Heritage Bazaar?

2. What makes your products special?

3. Are your products really handmade?

Orders & Custom Requests

4. How do I place an order?

5. Can I request something custom or bulk?

6. Are all items in stock?

Shipping & Delivery

7. Where do you ship?

8. How long will delivery take?

Payments & Safety

9. Is my payment secure?

10. What payment methods do you accept?

Returns, Refunds & Cancellations

11. Can I return a product?

12. Can I cancel my order?

Gifting & Experiences

13. Do you offer gift packaging?

14. Do you host cultural experiences or workshops?

Partnerships & Collaborations

15. I’m an artisan — how do I join you?

16. Can NGOs or cultural institutions collaborate with you?